Original and Plagiarism-Free Content
We guarantee 100% original, plagiarism-free content. Each project is accompanied by a Copyscape report to verify authenticity. Please note that any text embedded in images, videos, or other media—unreadable by search engines—cannot be scanned by Copyscape. Clients may choose to conduct additional plagiarism checks independently, as these are not included in our standard service fees. At Self Book Publishing, originality and authenticity are our top priorities.
Complete Ownership of Delivered Work
Once full payment is received and the final work is delivered, complete ownership transfers to the client. You are under no obligation to credit or acknowledge Self Book Publishing. The delivered content becomes entirely yours to modify, publish, and distribute as you see fit.
Image Usage Policy
We strictly adhere to copyright regulations. Self Book Publishing does not claim ownership of any copyrighted images and does not use them without proper authorization. We provide links to suggested images for reference or inspiration, which you may use at your discretion. Clients are responsible for obtaining necessary licenses for any copyrighted material. Royalty-free images may be used freely, while licensed images may require a fee payable to the copyright owner.
Limitation of Liability
Under no circumstances shall Self Book Publishing be held liable for any direct, indirect, incidental, or consequential losses arising from the use of our website, services, or products. This includes, but is not limited to, damages resulting from viruses, errors, or interruptions. We assume no responsibility for losses related to the client’s ability—or inability—to access or use our services or materials.
Policy Updates
We reserve the right to modify or update these terms and policies at any time without prior notice. Clients are encouraged to revisit this page periodically to stay informed of any changes.
Refund Policy
At Self Book Publishing, we value your trust and aim to deliver exceptional quality that meets or exceeds your expectations. Please review the refund terms below to ensure complete clarity. If you have any questions, our customer support team will be happy to assist you.
1. Eligibility for Refunds
Refunds are available only under specific circumstances where the project has not yet been completed or delivered, or if the final work does not meet the agreed scope or quality standards. Refunds are not applicable once a project has been approved, finalized, or published.
2. Non-Refundable Situations
- The client changes their mind or cancels the project after work has started.
- The client fails to provide timely information, approvals, or feedback, causing project delays.
- The client requests revisions or changes outside the original project scope.
- Dissatisfaction arises from subjective preferences after completion when work meets the agreed brief.
- Delays or issues caused by third-party platforms, publishing portals, or distribution channels.
- Communication delays or missed responses from the client resulting in delivery delays.
3. Full Refund
You may be eligible for a full refund if:
- The project has not started and no resources or time have been allocated.
- A duplicate payment or billing error occurred.
- We are unable to assign a team or initiate your project within the agreed timeframe.
4. Partial Refund
A partial refund (up to 50%) may be issued in the following cases:
- The project has started, but less than half of the agreed work has been completed.
- Valid quality concerns are raised that cannot be resolved through revisions.
- The delivered content significantly deviates from the mutually approved scope.
Each partial refund request is carefully reviewed by our project review team to ensure fairness and transparency.
5. Free Revisions Before Refund
Clients are encouraged to utilize up to three free revisions before requesting a refund. Our goal is to ensure your satisfaction through collaborative improvement rather than cancellation.
6. Evaluation for Special Cases
In exceptional cases, clients may request a full refund even after revisions. Such cases are reviewed by our evaluation committee, which assesses whether the final output aligns with the original project brief and quality standards. If deficiencies are confirmed, a full refund will be issued.
7. Process and Timeline
All refund requests must be submitted in writing within 14 days of project delivery. Once received, we will acknowledge your request within 48 hours and process eligible refunds within 7–10 business days.